Please note that as we’re based in Turkey, our working hours are between 1 AM and 10 AM EST on weekdays. Contact forms sent outside of these hours will be answered within working hours. Providing as many details as possible will expedite processes for both sides.

Although we do not work on Saturday, the shipping operations continue so if you’d like to change some products or shipping information on an order placed between Friday 10 AM EST and Saturday 5 AM EST, please request it to be cancelled via email us so that it doesn’t get shipped and we’ll get back to you the following weekday with a solution.